Support Center

Can I kill a Homology job after it has been submitted?

Last Updated: Mar 12, 2019 02:41PM PDT
We do not currently have an automated way of terminating HM jobs once they have been submitted. If you would like to abort a job, email support@cyrusbio.com as soon as possible and we may be able to stop it before significant computational expense has incurred. However, we cannot promise that we will be able to stop your run and refund the credits in time because we do not offer 24/7-instant support.
ef828e56a55e7b26e25ee456cc7df695@cyrusbiotechnology.desk-mail.com
https://cdn.desk.com/
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